I've Ableton support, but i'm sure they are swamped with dealing with all the Live 9 launch issues and no one is picking up there phone support line. I tried entering the serial number on I get the error message above.Īm I be guaranteed to get the free upgrade to 9 even though I haven't been able to authorize it before the Live 9 release? I bought suite 8 and had tried to authorize it before March 4th, but was having this issue so I wasn't able to.

When I installed and opened the software it automatically setup a trial license for 30 days, but never gave me any instructions on authorizing it for real. Unfortunately I'm having problems authorizing Suite 8 and it's not clear to me about how to upgrade to Suite 9. I was convinced that 9 would have addressed these issue and was pretty impressed by Push, so I decided to go ahead and buy Suite 8 and eventually Push. I've used Live before but never decided to buy it because I came across stability/memory issues and because of the extra cost of M4L (one of the main reason I wanted to get Live). 'You do not own a license to which this serial number can be applied.'Īnyone else getting this message? I just bought a boxed version of suite 8 to take advantage of the free upgrade offer.

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